Overview
GAT Markets ("we", "us", "our") operates the website at gatmarkets.com and the client portal at portal.gatmarkets.com. This policy explains how we handle information in connection with your use of either, and in connection with a subscription.
We take privacy seriously. This website does not use analytics trackers, advertising networks, or any form of user profiling.
Data We Collect Directly
The public marketing pages (gatmarkets.com) carry no forms and collect nothing directly — no names, email addresses or personal information are gathered by the pages themselves, and there are no analytics or advertising trackers on them.
Creating an account and subscribing happen on the client portal (portal.gatmarkets.com) and at the Whop checkout, not on these pages. What those collect is described under Subscription Data below.
If you contact us via email or Telegram (as listed on our Contact page) to enquire about the GAT service, we receive and store the content of that communication. This may include your name, email address or Telegram username, your MT5 account number, broker server name, broker account reference, your subscription application details, and anything else you share in your message.
This information is used to set up and manage your trading account and to respond to your enquiry. We do not sell, rent, or share this information with third parties.
Payment data: Subscriptions are taken through Whop, which acts as the merchant of record for your purchase. Your payment is made to Whop, not to us. We do not receive or store your card, bank or other payment instrument details at any point — those are handled by Whop and never reach our systems.
What we do receive and store, so that we can recognise your subscription and set up your licence, is listed under Subscription Data below. Whop's own handling of your data is governed by its privacy policy, which you should read before subscribing: whop.com/privacy.
Third-Party Services Loaded on This Site
This website loads resources from the following third-party services. These services may receive your IP address and browser information as part of delivering their content:
- Google Fonts (fonts.googleapis.com) — used to load the website's typefaces. Google's privacy policy applies: policies.google.com/privacy
- jsDelivr CDN (jsdelivr.com) — used to load the Bootstrap CSS/JS framework. jsDelivr's privacy policy applies: jsdelivr.com/privacy-policy
We do not control these services and are not responsible for their data practices. Their respective privacy policies govern how they use any data they receive.
Contact and Account Data
When you contact us by email at support@gatmarkets.com or via the Telegram support channel provided to your account, we will receive and store:
- Your email address or Telegram username
- The content of your message
- Any account details you share (such as MT5 account number, broker server name, broker account reference, or subscription application details)
- Any attachments or additional information you choose to provide
This information is used to respond to your enquiry, set up and manage your trading account, and support your subscription. We do not sell, rent, or share this information with third parties. We retain communication and account records as long as necessary to support your account, comply with legal obligations, or resolve any disputes.
Subscription Data
When you subscribe, Whop tells us that a payment has been made so that we can activate your access and issue your licence. From that we receive and store:
- Your email address, as given to Whop at checkout
- Identifiers Whop uses for your membership and your Whop user account
- Your subscription status (for example active, past due, cancelled) and which price you are on
- The dates your subscription renews or ends, and whether a cancellation is scheduled
- Your answers to the questions asked at checkout — your MetaTrader 5 account number, your broker, and any partner reference
We also keep a record of each payment notification Whop sends us, exactly as it is received. We keep these because they are the record of what we were told and when, which we rely on to resolve billing questions and to show that access was granted or withdrawn correctly. They contain the information listed above, including your email address.
These records are not altered or removed once written, so they remain after a subscription ends. If you ask us to delete your data we will tell you what we are able to remove and what we must keep, and why — see Your Rights.
Cookies
This website itself does not set any cookies. However, third-party services loaded by this site (Google Fonts, jsDelivr) may set cookies or use similar tracking technologies according to their own policies. You can control cookies through your browser settings.
Our client portal (if you have a licensed account) uses a session cookie to keep you logged in. This cookie is deleted when you log out or after 24 hours.
Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To make such a request, contact us at support@gatmarkets.com.
We will respond to all reasonable requests within one calendar month. Where we are required by law to retain certain records — for example to meet tax or accounting obligations — we may not be able to delete everything on request.
One specific case is worth stating plainly rather than leaving you to discover it: the payment-notification records described under Subscription Data are written once and not edited or removed afterwards, because their value is that they are an unaltered record of what we were told and when. If you ask us to erase your data, we will delete what we can, tell you what remains in those records and why, and confirm it in writing.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully. ICO website: ico.org.uk · ICO helpline: 0303 123 1113.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@gatmarkets.com
- Telegram: via the support channel provided to your account